Q: What time do the shuttles END for this event?


A: Shuttles run until 2:30am and typically will run later to collect all the passengers.


Q: What time do the shuttles begin for this event?


A: Pick-ups will begin at 10:00am


Q: How often do they pick-up and drop-off? 


A: Shuttles run every hour on the hour.


Q: Is it the the same schedule for leaving the event?


A: Yes


Q: Where is the Denver pick-up location at the Pepsi Center?


A: The pick-up location at the Pepsi Center for all events is located at the Front Entrance. If you go to the Main Fan Entrance and look for the signs for GreenPass, you can't miss it.


Q: How many people does each shuttle seat?


A: The Vans hold 12-15 people. The Busses hold 50+ people.


Q: One of the options on the GreenPass website is to buy a Will-Call ticket for the shuttle. Since this is not a show (rather a shuttle), is Will-Call still an option or should I have a physical pass sent to me? I am concerned that with a Will-Call I will not have confirmation that I have a seat on the shuttle.


A: The safest option is to buy a physical ticket and bring it to the shuttle. However there will be a GreenPass greeter that will have the Will-Call list. All you need is a valid picture ID to retrieve your GreenPass.


Q: Do you ever "Sell Out" of GreenPasses?


A: No


Q: Is there a cut off date or time?


A: No. You can purchase a GreenPass at any pick-up or drop-off location. 


Q: How far away is the Pepsi Center, the designated pick-up spot for Denver, from the event?


A: 10 - 15 minutes without traffic.

go green! and let someone else do the driving.

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FAQ | Frequently Asked Questions - Mile High Music Festival